Our client wrestled with compliance issues and protection of their customers, data and business. They were unable to discover and eliminate AI security breaches across both frontend and backend.
OWASP Top 10
MITRE ATLAS framework
JSON Web Tokens
Microsoft Edge Developer Console
In retail, AI knows what your customers want, sometimes before they do. But who’s watching what AI’s doing?
While AI helps retailers decode buying behavior and drive operational efficiency, it also opens the door to complex security risks. Threats like prompt injection, data manipulation, and black-box models make it difficult to trace errors or audit decisions. Weak anonymization and biased outputs further raise concerns around compliance and customer trust, making security not just a tech issue, but a business-critical one.
Our client, a global retail leader, faced numerous security challenges in scaling AI. Their security infrastructure was unable to identify or eliminate attack surfaces across both backend and frontend systems. Compounding the issue, their payment flows, proprietary algorithms, and customer data were vulnerable. And, finally, their compliance goals resulted in downtime rather than meeting industry-specific standards.
Our client needed tailored security strategies, advanced detection systems, and a resilient team to support their fight against sophisticated and personalized potential threats.
To ensure the client captured maximum value from AI free from potential risks, Bosch SDS deployed multi-faceted risk-management solutions that were fine-tuned for the retail space.
Our security framework allowed the client to uphold regulatory compliance, safeguard against data breaches, and embed ethical practices across the organization. This helped the client mitigate risks while also unlocking benefits.
Through high-impact collaboration in the client’s AI journey, Bosch SDS helped them build unparalleled security architecture that amplified their threat detection systems and their approach to disruption and uncertainty.
Achieved a 60% drop in AI-driven security incidents
Met full PCI-DSS compliance standards without any service interruptions
Maintained 99.9% uptime across critical e-commerce platforms
Strengthened customer trust and enhanced brand reputation
With our deep industry knowledge from the front lines, Bosch SDS helped the client build, deploy, run, and govern AI securely, confidently, and in compliance. Through automated red teaming, we safeguarded their AI applications and systems from model theft, data poisoning, jailbreaks, prompt injection, and offensive content. Moreover, our teams were armed to manage visible and invisible threats comprehensively. Our end-point protection and threat intelligence systems empowered the client with AI/ML model security, trustworthy AI, brand and IP protection, and secure MLOps automation. This helped strengthen their risk posture while also enhancing customer experience and streamlining supply chain operations across the board.
