Safeguarding lives and data: 24/7 security and compliance with a state-of-the-art SOC

Bosch SDS empowers a leading MedTech company to secure its IT infrastructure through advanced security operations and monitoring solutions, achieving round-the-clock security and compliance.

Industry: MedTech

Challenge:

The client, a prominent medical technology company faced growing challenges in ensuring 24×7 visibility and security across their IT ecosystem. Moreover, their existing security operations were insufficient, leaving them vulnerable to cyber threats such as ransomware and unauthorized crypto-coin mining, and putting critical patient data at risk.

Solutions used:

  • Security Operations Centre (SOC)
  • IBM QRadar, a Security Information and Event Management (SIEM) tool for threat detection and compliance
  • Machine Learning (ML)-powered feature for improving SIEM capabilities

Tech stack

IBM QRadar

ML algorithms

Security Orchestration, Automation, and Response (SOAR)

Impact

40%
reduction in false positives
Minimized human intervention
Strengthened regulatory compliance
Significant cost savings

Business problem

Immersive Journey

The rapid growth of connected healthcare devices in the MedTech industry introduces a new wave of security challenges. Devices such as wearables and diagnostic tools generate vast amounts of sensitive data that intensify the associated risks—cybercriminals increasingly target these devices to exploit vulnerabilities, access sensitive patient records, or compromise device functionality. For MedTech companies, safeguarding critical assets like patient health data, device telemetry, and operational systems has become a foundational element of patient safety and trust.

For our client, a global leader in glucose monitoring, these challenges were compounded by the limitations of their existing security infrastructure. With over 250 IT assets, including servers (Windows/Linux) and endpoint devices, maintaining full visibility and control across their network became a significant concern. Their security operations lacked the scalability and precision required to address emerging threats such as ransomware, unauthorized crypto-mining, and data privacy breaches. Their critical infrastructure would often be left vulnerable. Moreover, without continuous monitoring and proactive threat detection, the client also faced compliance risks with regulations like HIPAA, affecting both patient safety and their reputation. The client needed a smarter security solution to bridge these gaps, ensuring real-time visibility, intelligent threat detection, and streamlined compliance reporting across their diverse IT landscape.

Bosch SDS in action

Leveraging our prowess in security operations, advanced technologies, and regulatory compliance, as well as our long-term expertise in the IoMT industry as practitioners and partners, we designed a tailored cybersecurity solution to meet the client’s unique challenges.

Our approach combined strategic planning and proactive threat mitigation to ensure a robust security posture. The approach included the following measures:

Established a SOC to deliver around-the-clock visibility and protection across IT assets.
Leveraged ML algorithms within IBM QRadar, enhancing detection precision, minimizing resource wastage, and reducing false positives.
Identified and eradicated unauthorized coin mining activity, preventing operational disruptions and safeguarding critical infrastructure.
Ensured adherence to American healthcare industry standards through a combination of automated monitoring and reporting mechanisms.

Shaping timeless impact

Bosch SDS empowered the client to achieve a resilient and secure IT infrastructure through cutting-edge security operations and proactive threat management at the intersection of advanced analytics, automation, and regulatory compliance.

Detected and resolved 3–4 incidents weekly, including crypto-coin mining

40% reduction in SIEM false positives, improving security operations

Strengthened regulatory compliance with SOC

Improved incident detection accuracy with ML-powered features

Achieved 24x7 monitoring of enterprise network traffic and IT assets

The Bosch SDS edge

Immersive Journey

Bringing together a unique blend of deep industry expertise, Bosch SDS’ proprietary methodologies, and embedded AI/ML capabilities, we enabled the client to tackle complex cybersecurity challenges and implement proactive security measures. Through our advanced and future-ready solutions, the client achieved a resilient, smarter cybersecurity framework. We also enabled seamless IT infrastructure management and compliance across their enterprise. With the implementation of this customized security solution, our client was able to identify and neutralize sophisticated cyber threats with greater assurance, and we were able to help them navigate the fast-growing MedTech market with confidence.

Immersive Journey
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