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Recharging Business Models with Cloud-IoT: Better Battery Performance, Customers on Cloud 9

Bosch SDS helped a leading battery manufacturer improve uptime, cut service costs, and open new revenue streams with an IoT-based battery monitoring solution.

Industry: Manufacturing

Challenge:

The client, a leading battery manufacturer, lacked real-time visibility into battery health and performance. Without an IoT framework for data tracking and analysis, they faced gaps in monitoring, maintenance, and the ability to identify new revenue opportunities.

Solutions used:

  • Remote diagnostics for efficient troubleshooting and predictive maintenance
  • Dashboard applications to provide detailed insights for manufacturers, technicians, and customers
  • Alerts and notifications to proactively address battery issues and improve uptime
  • Automated maintenance processes to streamline repair and service workflows
  • Flexible business models to support pay-as-you-use models and other customized options

Tech stack

IoT Devices and Edge Computing

Data Transmission and Connectivity

Cloud Infrastructure

Application Layer

Impact

Enhanced customer experience and market share
Optimized service and warranty costs
Differentiated value-added services
New revenue streams

Business problem

Immersive Journey

Battery manufacturers are navigating macro-level challenges driven by environmental concerns, regulatory pressures, and shifting consumer expectations. Growing demand for sustainable energy solutions has increased the need for batteries with a lower environmental impact, prioritizing recyclability and eco-friendliness alongside traditional qualities like efficiency and durability. At the same time, manufacturers are under pressure to reduce costs while developing safer, more reliable, and scalable products. Macroeconomic factors such as global supply chain disruptions and raw material shortages only further add to companies’ woes, prolonging production timelines and escalating costs, making it difficult to meet market demands.

Within this complex landscape, a leading battery manufacturer grappled with the absence of 360-degree organizational visibility, a proper and robust IoT infrastructure, and rigid management which hindered them from progressing and accelerating growth in the digital age. They sought a technological partner that could enable them to implement a data-driven approach to monitor their products in the field besides address their unique operational challenges. Their goal was to connect batteries, customers, and internal operations, enabling real-time insights that would facilitate proactive maintenance, optimize product performance, and improve customer satisfaction. By introducing IoT-enabled solutions, they aimed to establish new, flexible business models, such as pay-as-you-use, and reduce costs associated with warranty claims and unplanned maintenance, ultimately positioning themselves as a forward-thinking leader in a competitive market.

Bosch SDS in action

Bosch SDS developed and deployed an advanced, connected battery solution powering continuous data capture from every installed battery in real-time, helping the manufacturer gain full visibility into battery performance throughout the lifecycle. This IoT-driven solution through its powerful combination of sensors, cloud-based analytics, and customizable applications also empowers the client to meet the needs of various stakeholders, from OEMs and technicians to end customers. The client also leveraged the solution’s key features and capabilities to drive the following measures:

Tracking energy consumption patterns, performance, and efficiency by continuous data collection on battery usage
Providing manufacturers and technicians with real-time alerts on battery health, enabling preemptive action before issues escalate.
Insight-driven customized dashboards for manufacturers, technicians, and end customers, providing each group to monitor and optimize battery health, usage, and maintenance.
Proactive asset management and downtime reduction through automatic alerts for potential issues, helping technicians and customers enhance battery health and performance.
Leveraging power quality and safety data to help personnel maintain performance standards and prevent incidents or hazards.
Streamlined and automated maintenance schedules based on real-time diagnostics, minimizing human intervention and reducing operational costs.
Timely detection and flagging of potential warranty violations, allowing manufacturers to effectively manage and dispense warranty claims.
Empowering OEMs to adopt usage-based billing, open new revenue streams, and cater to customer demand for flexible payment options.

Shaping timeless impact

Our experts at Bosch SDS encouraged the manufacturing leader to shift from a reactive approach to a proactive, insight-driven model, through its connected battery ecosystem. Performance data becomes a strategic asset, allowing the manufacturer to make informed decisions that optimize operations, improve customer engagement, and boost long-term market competitiveness.

Enhanced customer satisfaction and competitive advantage

Expanded, data-driven service offerings

Reduced service and warranty expenses

Flexible, usage-based revenue models

The Bosch SDS edge

Immersive Journey

Bosch SDS is a pioneer in planning, designing, and developing customized IoT solutions that enable enterprises across diverse industries to fulfill their specific long-term and short-term goals. Our experts offer an all-in-one solution that integrates sensors, software, and services, providing battery manufacturers with a seamless, reliable pathway to IoT-driven transformation. By delivering comprehensive, real-time data insights through a single platform, Bosch enables stakeholders across the battery ecosystem to make informed, data-driven decisions. With Bosch as a trusted partner, manufacturers benefit from streamlined IoT deployment and a future-ready platform, keeping them “Simply. Connected.” and well-prepared to meet evolving demands in connected energy solutions.

Immersive Journey
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© 2025 Bosch Global Software Technologies Private Limited
© 2025 Bosch Global Software Technologies Private Limited