Our client, a leading medical device manufacturer, struggled to gain visibility into their medical device ecosystem. The surge in the number of connected devices further made them prone to sophisticated cyber-attacks which could result in heavy losses on the financial, legal, and reputational fronts. They sought an advanced vulnerability tracking and monitoring system to combat chained attacks and unauthorized access while improving cyber defense.
Regular JTAGulator, Buspirate (at hardware level)
BladeRf and Bluetooth wireless adaptor (at RF and BLE level)
Burpsuite and Wireshark (app and health information)
Vector Defensics & Intrepid, USB Fuzzing, USD Fuzzing (for fuzzing protocols, apps, and firmware)
ChipWisperer – Side Channel
The medical industry is at a crossroads today. The IT and AIoT estate across health centers, institutions, and MedTech companies today have an overwhelming volume of connected devices, people, and processes. One of the common challenges both parties encounter is lower visibility across these estates. Closed loops across such enterprises with data-rich fields have sensitive information being stored and exchanged every minute across the ecosystem. Any loopholes or vulnerabilities in the systems can cause cybercriminals to gain unauthorized access to sensitive information such as enterprise-critical data, patients’ health data, and personal details, among others. Currently, cyber threats such as ransomware, phishing, and software vulnerabilities are only becoming more sophisticated by the day, from businesses to hospitals, labs, pharmacies, and now patients’ homes as well. Moreover, medical device manufacturers face mounting challenges to secure devices for the full lifecycle – the primary reasons being tightening health budgets, low capital investment in R&D and production, and looming economic uncertainties.
The need of the hour is security embedded in the design phase across medical devices – extending to data management and product and service maintenance. This requires cyberthreat-aware, technology-led partners who can empower businesses to adopt advanced cybersecurity strategies and solutions for the evolving cyber threat landscape.
Our client, a leading medical device manufacturer, was grappling with poor visibility across their devices for data and asset protection and privacy. This could have led to potential issues with platform diversity, physical security, authentication and authorization mechanisms, API security as well as gaps in HIPAA/ data privacy regulations. They needed a cybersecurity technology partner who could assist them with penetration and fuzz testing and the monitoring of their medical device ecosystem including wearable hardware, connected mobile apps, and backend web apps.
First, our experts at Bosch SDS defined the scope – identifying the systems, devices, and assets to be screened for mission-critical and sensitive data that needed protection. After planning the timeline and tools, the team did a thorough analysis to identify, prioritize, and remediate vulnerabilities followed by robust reporting mechanisms.
Our other measures included:
Our tailored approach towards fortifying our client’s cybersecurity landscape helped drive smarter digital privacy and protection through automated and comprehensive testing across their digital surfaces. Our team of certified cybersecurity experts identified unauthorized access, account takeovers, critical vulnerabilities, and chained attacks across digital surfaces including websites, mobile apps, and backend, through security verification and validation leveraging the Bosch SDS cybersecurity suite of services..
14 high-severity vulnerabilities identified and fixed in the web app
Critical vulnerabilities in BLE implementation identified and fixed for the long-term
Chained attack scenarios from the mobile app to the physical device and the backend web app uncovered and solved.
At Bosch SDS, we adopt a multidimensional consultation-led approach with skillful experts, customized solutions, comprehensive testing, and actionable reporting. Through our advanced vulnerability assessment and remediation services, the medical device manufacturer can now effectively mitigate financial, legal, and reputational risks supported by improved visibility and control combined with proactive HIPAA compliance. The shift from reactive to proactive security measures also empowers them with enhanced security posture and higher operational performance. Above all, the client can reap higher savings in the long run by averting costly data breaches and associated repercussions. Safer products with better data protection help them guarantee greater patient safety, elevating their trust and confidence while boosting the firm’s competitive advantage.
