Fragmented customer responses and delayed analysis make it hard for enterprises to understand true market sentiment. InsightIQ brings order to this chaos. Powered by multilingual Generative AI, it monitors discussions across forums, communities, and social channels, detects emotions, identifies sentiment patterns, and surfaces recurring themes. The result? Structured insights with accurate customer sentiment analysis that help product and marketing teams make faster, smarter decisions and accelerate innovation.
Less time spent on manual research
Faster product and marketing decisions
Improved customer-focused innovation
Greater visibility into market trends
InsightIQ, the AI accelerator, analyzes customer feedback through layered data normalization, sentiment analysis, trend detection, and insight generation, turning complex data into concise, actionable insights through integrated dashboards.
Collects feedback from digital and technical sources into a unified dataset for analysis of user sentiment.
Supports multi-lingual sentiment analysis across forums and social channels to deliver consistent insights across global markets.
Groups related discussions into coherent themes and tracks how narratives evolve over time to surface emergent topics and fading interest.
Condenses high-volume conversation data into concise reports and intuitive dashboards that support data-driven decision-making across teams.
Monitors for unusual patterns such as sudden sentiment swings, unexpected topic surges, or abnormal conversation volumes that may signal emerging issues or new opportunities.