Going beyond traditional integration solutions, our intelligent cloud-based ticketing solution—Esee Ticketing—optimizes service ticket handling. Powered by SAP BTP Integration Suite, this plug-and-play solution empowers service agents with contextual, real-time insights for faster resolutions, ultimately improving productivity, enhancing operational efficiency, reducing redundancy, and delivering superior customer experiences.
Faster ticket resolution time
Reduction in integration costs using SAP BTP Integration Suite
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Automated service ticket creation directly from the SAP commerce storefront without manual intervention, reducing operational bottlenecks.
Real-time data exchange to ensure consistent and accurate information between SAP Commerce Cloud and SAP Service Cloud.
Real-time data exchange, to ensure consistent and accurate information between SAP Commerce Cloud and SAP Service Cloud.
Pre-built SAP industry-recognized integration pattern for rapid deployment, reducing integration complexities.
