The client, a global automotive company, struggled to manage a fast-growing dealership network amidst evolving business models. Their reliance on manual processes and disconnected systems resulted in fragmented data, rendering it difficult to gain clear visibility into dealer performance. Additionally, issues such as delays in decision-making, increased operational costs, and strained communication during the onboarding of new dealers, further created challenges in maintaining consistent performance tracking and efficient network management.
Microsoft Azure
SQL Database
Custom-built modules
The automotive industry is witnessing rapid expansion of dealership networks, fueled by technological advancements, changing mobility needs, growing consumer demand, and fierce competition. However, with these developments comes increasing complexity. Manufacturers face challenges in managing fragmented data, ensuring transparency across the network, and addressing communication gaps, all while maintaining operational efficiency and adapting to evolving business models such as hybrid dealerships and digital sales.
Our client, a leading automotive manufacturer, needed help managing their dealership and distributor network. The lack of a centralized system meant that critical dealership information—such as performance metrics, sales data, and contract details—remained siloed across multiple platforms and spreadsheets. In addition, reporting delays of up to two weeks hindered timely decision-making, impacting dealer support, network transparency, and operational efficiency. As the network grew, these inefficiencies escalated, increasing costs and decreasing opportunities for improving relationships and performance. The need for an advanced, scalable solution became urgent to centralize operations, automate reporting, and ensure connectivity across the dealership network.
Recognizing the client’s operational challenges and business objectives, Bosch SDS deployed the Network DB Solution, leveraging Microsoft Azure’s robust cloud capabilities to transform dealership management. Our solution focused on three key pillars: better network information, actionable insights and alerts, and scalability. In the process, the following measures were pivotal in helping the client manage their dealer/distributor network efficiently:
Bosch SDS proposed a fully automated and scalable solution to transform the client’s dealership network operations. Utilizing Microsoft Azure to multiply the capabilities of our advanced solution, we ensured a coherent connection across the entire network. With automated data collection, reporting, and analysis, the solution empowered the client to operate more efficiently, track performance in real-time, and scale effortlessly as their network grew. This transformation resulted in a host of substantial benefits, including:
Streamlined reporting, reducing lag time from 2 weeks to just 1 day
Replaced outdated quarterly or annual reporting cycles with real-time updates
Built a scalable solution capable of supporting 2000+ dealers, enabling better collaboration
Reduced operational overheads with automation
Eliminated manual Excel-based consolidation processes
Enabled faster, more accurate decision-makingasks and minimizing manual intervention.
Achieved high performance even during peak operational loads
Optimized resource allocation across dealerships
Bosch SDS’s deep expertise in digital transformation, paired with advanced capabilities in Microsoft Azure Cloud, enabled the client to build scalable solutions and address complex operational challenges effectively. Our team’s comprehensive understanding of the automotive industry and a unique combination of in-house sensors, software, and services played a crucial role in transforming the dealership network into a growth catalyst. Through this strategic transformation, Bosch SDS addressed the client’s immediate challenges as well as laid the groundwork for continued success, resilience, and profitability in the competitive automotive industry.
