Hitting the sleep spot: How Bosch SDS empowered a sleep tech firm to develop tech-led and intuitive experiences

Bosch SDS leverages in-house hardware and software capabilities to help a mattress manufacturer deliver a best-in-class sleep tech solution that is affordable, easy-to-use, and energy-saving with improved user experience (UX).

Industry: Sleep Tech

Challenge:

The client experienced gaps in providing personalized sleeping experiences to their customers owing to technical gaps in capabilities like data collection and storage, device monitoring and management, fragmented processes, and connectivity issues, which led to suboptimal sleep experiences among their consumers. Moreover, suboptimal user experiences across iOS and Android-based mobile applications only further aggravated their issues.

Solutions used:

  • Enhanced system architecture redesign to create a fully integrated ecosystem
  • Connectivity solution for the mattress, wearable tech, and mobile phone
  • User-friendly application development
  • An intelligent and comprehensive mattress management solution

Tech stack

Integrated mobile application

Air quality sensor BME680

IoT-AWS-Cloud infrastructure

Cross-platform control interfaces

Embedded system and firmware recalibration for improved UX

Impact

Accelerated product development
Aided in delivering a personalized sleep tech solution
Seamless compatibility across devices
Increased energy and cost savings
Enhanced product competitiveness
Improved operational efficiency and scalability
Strengthened long-term market leadership

Business problem

Immersive Journey

As consumers become increasingly aware of the importance of sleep quality for overall health, the growing expectation for products that monitor sleep patterns and actively enhance sleep quality is a new-age imperative. One such product is smart mattresses with climate control that automatically adjusts the bed temperature based on the user’s body temperature and sleep patterns. Building such an intelligent product, however, requires seamless connectivity between multiple devices, data analytics for personalized experiences, and user-friendly interfaces for prompt sleep optimization. However, challenges such as surging device costs, inaccurate, incomplete, and unreliable data, clinical performance validation while using AI and IoT, and rising concerns around data privacy and protection hinder them from creating innovative sleep solutions. A comprehensive sleep technology solution is the need of the hour – which can help sleep tech companies address these challenges, establish an interconnected lifecycle, and develop a superior model capable of learning and adapting to individual user needs.

Our client, a leading sleep tech market player, wanted to design a smart mattress topper to ensure a comfortable sleep experience for their consumers. However, they faced connectivity issues between their mattress, smart devices, and smartphones. They also faced difficulties fueling personalized experiences without proper data collection and storage. This meant higher rates of customer dissatisfaction, product inefficiency, and low sales and revenue. After assessing their product landscape, Bosch SDS experts identified the need for a sophisticated system architecture. This could help the client realize cloud and IoT capabilities for more secure data collection, insights extraction and storage, and enhanced personalization.

Bosch SDS in action

Our experts, after thoroughly assessing the client’s organizational landscape, deduced that the client required a well-planned and streamlined system architecture. We provided comprehensive technological support with our expertise in system architecture, IoT, control electronics, embedded systems, and sensors. System and application design were focussed on ensuring connectivity, performance, and enhanced user experience, which enabled the client with the following measures:

Development of a user-friendly mobile app for iOS and Android platforms, enabling easy setup, temperature monitoring, control, and automatic updates.
Utilization of advanced sensor technology to monitor room air pressure, temperature, relative humidity, and air quality, gathering information about the sleep environment.
Scalable IoT-cloud infrastructure implementation to manage and monitor devices, collect and store data, and efficiently roll out firmware and configuration updates.
Design and deployment of cross-platform control interfaces for complete control and exceptional performance.
Development of controller electronics and firmware to create a truly "smart" sleep technology product.

Shaping timeless impact

Bosch SDS provided the technology backbone for the creation of an award-winning smart mattress topper – an intelligent solution that ensures a better sleep experience. Our comprehensive solution also positioned the client as a market disruptor in the sleep tech industry.

Enabled seamless connectivity between the product and various smart devices

Enhanced user experience across platforms

Improved sleep quality with personalized sleep recommendations

More empowerment to consumers in managing and updating their mattresses through smart devices

Enhanced energy-efficiency

The Bosch SDS edge

Immersive Journey

Our impressive innovation portfolio and promise to create intelligent digital products in an accelerated timeline made us the ideal technology partner for our client who were looking to create a future-ready smart mattress offering. Besides the client enhancing the sleep experience for their consumers, competitive edge, and market differentiation, Bosch SDS also helped the firm adopt a scalable and adaptive infrastructure. This would enable them to future-proof their organization through data-driven insights– from reducing operational overheads to maximizing productivity and discovering new revenue streams – driving sustainability and innovation at every step.

Immersive Journey
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