A leading utility needed to modernize its metering operations across a complex and diverse service environment. The organization required an Advanced Metering Infrastructure (AMI) capable of managing millions of connected meters, maintaining reliable communication across multiple network technologies, ensuring consistent meter data availability, and seamlessly supporting downstream billing and operational processes.
MES
SAP
OPC UA
Sun Simulator
Third-Party Embedded Applications
Machine Controllers
EL Testing Machines
AOI Testing Machines
Industrial Machine Connectivity by BOSCH SDS
As utilities accelerate grid modernization, they require intelligent metering infrastructure that can support large-scale deployments while improving operational efficiency. A leading utility provider sought to implement a scalable Advanced Metering Infrastructure (AMI) capable of managing millions of smart meters, ensuring reliable connectivity across diverse network environments, and enabling seamless meter data acquisition and billing operations.
The organization needed a future-ready platform that could simplify device lifecycle management, support prepaid utility models, and deliver high data availability to improve decision-making. To achieve this, it required an experienced technology partner to design, implement, and manage a robust AMI ecosystem that would reduce manual interventions, enhance operational resilience, and establish a strong foundation for long-term digital utility transformation.
Bosch SDS partnered with the Utility to design, implement, and operate an integrated Advanced Metering Infrastructure capable of supporting a large-scale smart-meter operations.
Rather than approaching AMI as a standalone technology deployment, Bosch SDS addressed the complete operating environment, from meter connectivity and data acquisition to device lifecycle management, billing readiness, and ongoing platform operations.
By modernizing its metering infrastructure, the customer established a scalable digital utility platform capable of improving operational efficiency while delivering better service experiences to millions of consumers.
Managed more than 7.5 million smart meters on a unified platform
Connected over 6 million cellular and 1.5 million RF endpoints
Achieved over 99% daily data availability across the network
Improved billing-cycle readiness by 25%
Reduced manual field exceptions by 20%
Streamlined meter lifecycle management and operational workflows
Enabled reliable utility operations across diverse communication environments
Improved operational visibility through centralized platform management
Built a scalable infrastructure supporting future smart utility initiatives
Established a resilient digital foundation for long-term grid modernization
Bosch SDS combined extensive expertise in utility digitalization, platform engineering, and large-scale systems integration to help the customer transform conventional metering into an intelligent, connected utility ecosystem. Rather than deploying infrastructure alone, Bosch SDS delivered an end-to-end solution spanning connectivity, platform operations, device lifecycle management, and business process enablement.
By integrating hybrid communication networks with scalable utility platforms, Bosch SDS enabled reliable data collection, improved operational visibility, and accelerated billing readiness while reducing manual interventions. The result is a future-ready Advanced Metering Infrastructure that supports millions of connected devices, enhances operational resilience, and provides a scalable foundation for ongoing smart grid transformation.
